Patients requesting prescription refills at any time other than during an office visit will be charged a fee. This includes any prescription that needs to be called, faxed, or mailed to any pharmacy or pharmacy provider, local or mail-order. To avoid these charges, please request all of your prescription needs at the time of your regular visit with your physician. Charges for prescriptions/refill services are as follows:
- Level I Prescription Call---------------------$15.00 (1-3 prescriptions)
- Level II Prescription Call--------------------$25.00 (4-6 prescriptions)
- Level III Prescription Call-------------------$35.00 (7+ prescriptions)
During your office visit for patients who participate in mail order prescription plans, our physicians will provide electronic prescriptions for you and send them directly to your preferred pharmacy at the time of your office visit. If the medication(s) are needed immediately, we have the ability to send a prescription electronically to, or give you a written prescription for your local pharmacy. Please have your pharmacy information ready at the time of your office visit, including your pharmacy name, address and telephone number, otherwise a hard copy of the prescription will be issued to you for you to turn into the pharmacy of your choice.
For our patients whose medications require an Official Prescription Form (historically known as a triplicate), a 24hour notice is required. Please contact your physicians Desk Staff. The prescription will be left at the front desk of the NWDC location of your choice. If you wish to pick up the prescription at an office other than your providers usual location, please allow 48 hours.
Between office visits, any medication needed immediately will be electronically sent or called to your local pharmacy. Long term prescriptions or any prescriptions that are not needed immediately will be mailed to you so that you may mail them or turn them in to your preferred pharmacy. If you require prescription refills, please plan at least 2 weeks in advance. Our office is now utilizing the online patient portal making it easy for you to send us a message with the medication refills you need. Alternatively, you may call the pharmacy to send the request electronically. Please note that for prescription refill requests made outside of an office visit you will be charged the fees listed above. The same fee schedule will apply to replace lost or misplaced prescriptions. (Triplicate Rewrite fee is $50).